J. Michael Probert

I've been realizing more and more how many roles have ongoing responsibilities that aren't directly "goal" related. When push comes to shove, those responsibilities often trump the goal work. It's can be a dilemma because the responsibility is typically very important at one scale while also rearing its head as urgent. Bingo! It's in the magic quadrant and required attention! For example, customer support agents have an "evergreen responsibility" to support their customers. Content marketers

Let me guess: You’re here because your boss sent you a self evaluation form as part of your performance review, and you’ve been staring at it for 15 minutes, unable to write a single word. Your hesitation is totally understandable! At best, self evaluations (and performance reviews in general) can feel like nothing more than another form of status update. At worst, they can feel like a high-stakes tightrope walk in which people are afraid of pointing out their mistakes or of praising themselves

Hey everyone – Last week I asked you all about your biggest struggles in setting goals for your team. This response stuck out to me -- it's something I've struggled with too. I completely understand this feeling. When you can see the big picture and you know how much work there is to do, setting a goal that feels attainable within a specified timeframe might mean it's still short of where you ultimately need to end up. And there's the concern that when we set a goal, the team might work right

Hey Everyone – Ah, the start to a new month, new quarter, or new fiscal year. We've completed most of the goals from this last stint and now it's timse for new gols. I've made my pour-over coffee. I lean back in my chair. Stretch my arms forward, drop my nands to the keyboard and ... Now what? I expected inspiration would hit me, but I've been staring at this blank page for 20 minutes typing a few words then – delete, delete, delete. Can you relate? Over the next few weeks I'll be sharing h